Privacy Policy
Balloons to Go publishes this notice to record what personal data the site gathers, how it is used and how long it is kept.
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What we collect
For each order we record name, delivery address, email and telephone. Card details are the payment provider’s to handle.
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Why we collect it
The data supports fulfilment, aftercare and legal record keeping. Selling or renting customer information is not something we do.
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Who else sees it
Sharing is limited to the shipping carrier and the payment processor. Any further disclosure would require a legal obligation.
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Cookies
Cookies on this site keep your basket and your session. There is no advertising cookie. Blocking them disables checkout.
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How long we keep it
Sales records are retained per accounting requirements; other messages are purged after resolution.
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Your rights
Access, correction and deletion requests should go to team@balloonjoy.shop. We deal with them within thirty days.
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Children
This shop is intended for adults. We do not knowingly collect information from anyone under 13, and will delete any such record brought to our attention.
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Who is responsible
The data controller is Balloons to Go, 236 W 15th St, New York, NY 10011, United States. Write to team@balloonjoy.shop or telephone +1 212-989-9338 during Monday - Wednesday, 10:00 AM - 4:00 PM (ET). Thursday - Saturday, 10:00 AM - 5:00 PM. Closed Sunday.